Support

Real answers, fast. Email support@cadence.studio if you don't find what you need here.

How do I manage or cancel my subscription?

Web subscriptions: open the studio and choose Manage billing to update your card or cancel. App Store subscriptions: Settings, your name, Subscriptions. Google Play: Play Store, Payments and subscriptions. Cancelling keeps Pro active until the end of the paid period.

How does the free trial work?

Pro starts with a 7-day free trial, once per customer. You are not charged until the trial ends, and cancelling during the trial costs nothing.

How do I restore a purchase?

Sign in with the same account you subscribed with. On mobile, subscriptions are reconciled through RevenueCat, so tapping Restore purchases re-links an existing App Store or Play subscription to your Cadence account.

How do I delete my account?

Open the studio, scroll to Account and choose Delete account. This permanently removes your profile, your saved library and your notification token. Cancel any active subscription first if you do not want it to renew.

Something isn't working.

Email support@cadence.studio with your account email and what you were doing. We reply within one business day.